Using the service

Loneliness is an experience many of us may go through at various points in our lives.

Feelings of loneliness affect people of all ages and backgrounds.To use our services you need to be over 18 years of age.You can be in touch with us directly or you may be referred by an agency such as your GP, Mental Health worker or Social Services etc.All enquiries and requests are treated in confidence.We seek to offer individual service by initially offering to meet you and to explore ways in which we could offer further support. This may be to encourage attendance at one of our several social activities or to arrange a befriender to visit. Befriending is in great demand and so we have to look very carefully at needs and our limited resources.

General Enquiries


Do get in touch with us by writing, ringing or emailing directly to arrange an initial meeting in confidence. We will then arrange an appropriate time and place to meet with you to explore ways in which further support could be found. This may be to encourage attendance at one of our social activities or to arrange a befriender (when available) to make contact. (Befriending is in great demand and so we have to look carefully at needs and our limited resources.) It may be that Archway is not appropriate for you.


Concerned family members, friends or agencies should get in touch with us on behalf of the person (once their permission has been gained). It should be noted that Archway is not always appropriate for everyone and so an initial visit from Archway is always required.

Agencies will need to have a detailed discussion with us so that a decision can be made as to the appropriateness of Archway for your particular client's situation and needs.

To approach us directly:

To refer on behalf of someone else:

SERVING THOSE HURT BY LONELINESS

Registered Charity No: 299533 Company No: 2262206

You are viewing the text version of this site.

To view the full version please install the Adobe Flash Player and ensure your web browser has JavaScript enabled.

Need help? check the requirements page.

Get Flash Player